7 Day Cancellation & Rebooking Policy*

Cancellation: If you need to cancel your booking, please do so at least 7 days prior to your scheduled arrival to avoid any charges. Cancellations made less than 7 days before arrival will result in responsibility for the entire duration of your reserved stay.

Rebooking: You can rebook your stay once without any fees, as long as you do so at least 72 hours before your original check-in date. After that, a $50 charge will apply to any additional rebookings.

For the best experience, we recommend calling the motel directly to make modifications, clarify details, or answer any questions about your reservation. We understand that emergencies or illness can happen unexpectedly, and we're here to support you in making rebooking or cancellations as easy as possible.

*If you make your reservation less than 7 days before your arrival date, please call us directly to inquire about the specific cancellation policy applicable to your booking. Typically, we offer a 2-3 day cancellation window for last-minute bookings, but this can vary depending on whether there are local events occurring at the time. We understand that plans can change quickly and we strive to be as flexible as possible to accommodate your needs.

FAQs

  • What are the check-in and check-out times at The Watkins Motel?

    Check-in at The Watkins Motel is any time after 2 PM, allowing you the flexibility to arrive in the afternoon and settle into your room at your convenience. Check-out is by 11 AM, which gives you ample time to pack up and prepare for your departure without feeling rushed. These times help us ensure that we can thoroughly clean and prepare the rooms for our next guests while providing you with a comfortable and seamless stay. If you require any special accommodations regarding these times, please let us know in advance, and we will do our best to assist you.

  • How close is The Watkins Motel from the entrance to Watkins Glen State Park?

    Th e Watkins Motel is incredibly convenient for visitors to Watkins Glen State Park, as we are located just 2 blocks from the park entrance. This makes it an easy and quick walk to start your day of adventure, whether you're exploring the stunning gorges, admiring the waterfalls, or enjoying the natural beauty of the area. Our location is perfect for guests who want to maximize their time in the park.

  • What happens if I need to leave earlier than my scheduled departure date?

    If you choose to leave earlier than your scheduled departure, you will still be responsible for the full duration of your planned stay. However, we understand that plans can change, and we strive to be as accommodating as possible.

  • Can I get a refund if the motel is able to rebook my room?

    Yes! If we are able to rebook your room for the nights you were unable to stay, we will provide a full refund for those days. This gives you peace of mind knowing that you won’t be out-of-pocket if we can fill the room.

  • What are the cancellation policies for special event weekends?

    For special event weekends such as the Wine Festival, a written cancellation notice is required at least 14 days in advance. For major events like NASCAR, the Vintage Weekend, and the 6 Hours Race, we require a 30-day written cancellation notice. This allows us to manage our bookings more effectively during these high-demand periods.

  • Is breakfast included?

    We do not offer breakfast at the motel, but we do provide complimentary coffee to help kick start your day! Additionally, for more substantial breakfast options, you’ll find a Dunkin' Donuts and a Burger King directly across the street from us, perfect for grabbing a quick bite before you head out to explore or relax.

  • What is the pet policy?

    We love pets just as much as you do! However, to ensure the comfort and safety of all our guests, pets are not allowed in the rooms. If you are found to have a pet in your room, a fee of $250 will be charged to cover necessary cleaning and maintenance. We appreciate your understanding and cooperation in keeping our rooms comfortable and allergen-free for all guests.

  • What is the smoking policy?

    We strive to maintain a fresh and clean environment for all our guests, which is why smoking is not permitted in any of our rooms. If smoking does occur in a room, a $250 cleaning fee will be assessed to restore the room to its original condition. We thank you for stepping outside if you need to smoke, helping us keep our rooms pleasant for everyone.

  • What documentation is required for service pets?

    Guests with service pets are asked to provide documentation upon check-in. This helps us ensure compliance with regulations and accommodations for all guests.

  • Do I need to put down a deposit when booking multiple rooms or during high-demand periods?

    Yes, for reservations involving multiple rooms or bookings during summer and special event periods, we may require a deposit to secure your rooms. This helps us manage our accommodations more effectively during busy times.

    *50% down. non-refundable

  • What should I do if I have allergies to a particular scent, detergent, or fabric softener ?

    If you have any allergies to scents, detergents, or fabric softeners, it’s important to call our office directly to notify us before your arrival. This way, we can make any necessary accommodations in advance to ensure your stay is as comfortable and enjoyable as possible.

  • Can I have a party or invite additional people to my room?

    Parties and additional guests not listed in the original reservation are not permitted. This policy is in place to ensure the comfort and security of all our guests.

  • How can I get more information about events and bookings?

    For any questions regarding specific events or other inquiries, please call us directly. We’re here to help make your experience smooth and enjoyable!

  • How close is Seneca Lake to The Watkins Motel?

    Seneca Lake is just a drive through town from The Watkins Motel. In about 5 minutes, you can be at the shoreline enjoying the beautiful views and tranquil atmosphere of one of the largest of the Finger Lakes. Our location makes it easy for you to enjoy lakeside activities like boating, fishing, or simply relaxing by the water's edge. Whether you're here for lake adventures or a peaceful retreat, you'll find that Seneca Lake's proximity adds a special touch to your stay with us.

  • Does The Watkins Motel have quiet hours ?

    Yes, we do observe quiet hours to ensure all our guests have a peaceful and restful stay. Our quiet hours begin at 11pm. Please note that during weekends in the summer, the bar and grill next door features live music until 10pm. While this can add a lively atmosphere to your evening, we aim to maintain a tranquil environment inside our motel once quiet hours commence. We appreciate your cooperation and understanding, helping ensure a pleasant experience for everyone.

  • Is the motel open year round ?

    Our motel is closed during the winter months, as Watkins Glen tends to be less busy during this time of the year. If you are planning a visit during the winter and would like to stay with us, please call us directly to discuss possible bookings. We require all winter bookings to be scheduled over the phone so we can ensure that we can accommodate your stay and provide the best possible experience. Thank you for understanding, and we look forward to serving you during the busier seasons!